FAQ
FAQ - Vintage Flip Phone Mirror
We have gathered the most frequently asked questions and addressed any concerns you might have before purchasing this retro-designed compact mirror.
Order & Shipping
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Shipping times vary depending on your location. Generally, expect between 2 and 4 max business days after dispatch. You will receive a tracking number to track your package in real-time.
DO YOU SHIP INTERNATIONALLY?
Yes! We ship to several countries. Shipping fees are calculated at checkout based on your destination.
CAN I MODIFY OR CANCEL MY ORDER AFTER PURCHASE?
If your order hasn’t been shipped yet, we can modify or cancel it. Please contact us as soon as possible!
Product & Quality
IS THE MIRROR MADE OF GLASS OR PLASTIC?
The mirror is made of high-quality reflective material, lightweight and durable, making it safe to carry without the risk of breakage.
DOES THE MIRROR STAY OPEN OR CLOSE EASILY?
The flip lid is designed to stay open when you’re using it, yet it’s easy to close with a simple gesture.
WHAT IS THE EXACT SIZE OF THE PRODUCT?
The dimensions are approximately 6,5 cm x 4 cm, perfect for fitting in a handbag or makeup pouch.
IS THE PRODUCT FRAGILE?
No, it is made of sturdy plastic for durability while remaining lightweight and easy to carry.
CAN IT BE ATTACHED TO A KEYCHAIN OR BAG?
Yes! It comes with a small matching keychain, perfect for attaching it wherever you like.
Gift & Usage
WHO IS THIS MIRROR FOR?
It’s a perfect gift for **kawaii fans, retro lovers, or Y2K trend enthusiasts**! It’s suitable for teens, young adults, and anyone who loves unique accessories.
IS THIS A REAL PHONE?
No, it is a **compact mirror shaped like a vintage phone**. It doesn’t work as a phone, but it’s perfect for adding a fun and nostalgic touch!
IS IT SUITABLE FOR A CHILD?
Yes, this mirror is **safe and has no sharp parts**, but it is recommended for children aged **5 years and older** due to the small parts.
Customer Service &
Returns WHAT IF MY PRODUCT ARRIVES DAMAGED?
We are committed to offering quality products. If your item arrives broken or defective, contact us with a photo, and we will offer you a **replacement or a refund**.
CAN I RETURN THE PRODUCT IF IT DOESN’T SUIT ME?
Yes, we offer a **satisfaction guarantee**. You can return the item within **30 days after receipt**, provided it is **unused and in new condition**.
HOW CAN I CONTACT CUSTOMER SERVICE?
You can send us a message via **our contact form, email, or social media**. We respond within **24 to 48 hours**.
Customer service email: shyvon.assistance@gmail.com